You upload your onboarding documents through the data request your company sends you. If you cannot upload them, check the following:
If the submit for approval button does nothing
Make sure you have uploaded every document the request asks for. A request with missing documents cannot be submitted.
If the upload area does not open at all
The data request has to be assigned to you. Ask your company's HR specialist to create the document request. If it has been assigned and you still cannot upload, contact support.
If you want to add documents that were not asked for
You cannot add documents to a data request beyond the ones requested. Your company decides which documents are asked for.
If you cannot upload because you cannot sign in
You can sign in to Teamso with your email address or your phone number; if you have forgotten your password, use the Forget Password link on the sign-in screen.