When your company sends your payslip as an e-payslip, you can view, download and approve it in Teamso. Any employee with E-Payroll Base Permission can do this.
Before you start
Your account needs E-Payroll Base Permission; if E-Payroll does not appear in the menu, contact your HR team.
An SMS code is sent to your phone for approval; make sure your phone number in Teamso is up to date.
Step by step
When your payslip is sent, you receive an e-mail, and an SMS if your phone number is on file. Click the link, or go to Mine > My payslips in the left menu.
The Payrolls card lists your payslips by month. Each month's icon shows the status: Sent To Employee (awaiting your response), Pending Manager Approval, Approved, Rejected.
Click a payslip awaiting your response. It opens as a PDF; if the company added a note, it appears in the message history.
Check the payslip:
If it is correct, click Approve. Enter the 6-digit code sent to your phone in the SMS Verification window.
If it is wrong, click Reject. In Reject Payroll, write a Reject Reason (optional but recommended; the note is visible in the payroll details) and click Reject. The Reject button is shown only if the company sent the payslip with rejection enabled.
To download the payslip, choose Download PDF from the payslip card's menu.
Result
When you approve, your approval is recorded with a timestamp. If your company requires manager approval, the payslip moves to Pending Manager Approval; otherwise it becomes Approved directly. After approving, the response cannot be changed.
When you reject, the payslip becomes Rejected; payroll officers and your direct manager receive an e-mail. HR can check it and re-send the payslip to you with a note; you answer the re-sent payslip with the same steps.
If you have View Timestamp permission, Download Timestamped Document also appears in the menu of an approved payslip. The first page of that document is the timestamp page: your name, the company, your ID number and the payroll period, with the timestamp statement and a verification QR code. Your payslip starts on its own pages after it, and each payslip page carries the same timestamp statement and QR code in small print at the bottom. The QR code sits inside the page edge, so it is not cut off when you print the document.
Common issues
Symptom: The SMS code does not arrive.
Cause: Your phone number in Teamso is missing or wrong.
Fix: Check the phone number in your profile, or ask HR to update it.
Symptom: There is no Reject button.
Cause: Your company sent this payslip with the rejection feature turned off.
Fix: If there is a mistake on the payslip, contact your HR team directly.
Symptom: I have left the company and cannot sign in to Teamso.
Cause: Passive accounts cannot sign in.
Fix: Payslips sent to you arrive by e-mail as a PDF attachment.
Symptom: When I open the payroll, a "PDF file could not be found" warning appears instead of the PDF and Approve is disabled.
Cause: The PDF file of this payroll is missing. A payroll cannot be approved without seeing its PDF.
Fix: Ask your payroll manager to delete this payroll and send it again.