You can sign in to Teamso with either your email address or your phone number. If one does not work, try the other — your record was usually created with one of them.
If the problem continues, follow the step that matches the message you see:
If you have forgotten your password
Click Forget Password on the sign-in screen. Use the reset link sent to your email to set a new password and sign in.
If you see "no account for this email"
Try signing in with your phone number instead. If that does not work either, contact your company's HR manager and ask for a new password.
If you see "your account is inactive"
Only your company's HR manager can reactivate your account.
If you sign in but see your former employer
Your record is still held by your previous employer. Contact that company's HR manager.
If the page does not open, freezes or comes up blank
Try these in order:
Clear your browser cache and cookies.
Try signing in with a different browser.
Turn off any VPN or connection-routing app running in the background.