This article explains how a Teamso account is opened for your company and what the person who opens it (the main administrator) does at the first sign-in. You can open the company account in two ways: yourself with the sign-up form on teamso.com, or through the Teamso team after a demo request.

On teamso.com, click Get started.

The page opens with the title Get started with Teamso and first asks How will you use Teamso? If you are opening a new account for your company, choose I'm setting up my company on Teamso. The form opens; the New company account. note above it reminds you that the form creates a new account for your company and that you become its administrator. It is free up to a set number of users (the limit is shown under the title); no credit card is needed to sign up. If you came from the pricing page with a plan selected, the question is skipped and the form opens directly.

Employees do not sign up. If your company already uses Teamso, choose My company already uses Teamso and use Sign in on the You don't need an account screen to go to the sign-in page. Your HR manager sends your sign-in details by email or SMS; if you do not have them, ask your HR manager. Signing up with this form creates a separate, empty company.

If the Continue with Google button appears below the form, under the or divider, and your work email is a Google account, you can sign up with it:

An account opened with Google has no password of its own, and your email address counts as verified. If a Teamso account already uses this email, you are asked to log in with your email address and password for your security. If your email is linked to more than one Teamso account, Google sign-in cannot choose between them and shows "This email is linked to more than one Teamso account". Log in with your email address and password and pick your company from the list.

Click Create account. The security check runs in the background; you do not need to pick any pictures. If a field is missing or wrong, the form is not sent: the wrong fields are marked in red and the cursor moves to the first one.

After Your account is ready. Taking you there..., you are signed in and the workspace setup wizard opens (The workspace setup wizard).

The account starts with a trial. As long as you stay within the free user limit, the license renews free of charge every month for a set period; after that you continue by moving to the Standard plan. The trial length, the free user limit and the number of free months are set by Teamso or the partner you work with; the current values are shown on the sign-up and pricing pages.

Right after signing up you receive an email with the subject Account Activation. Click Join in the email to verify your address.

Until you do, the Verify your email bar appears at the top of the screen. If the email did not arrive, click Resend in the bar; the verification email can be sent again every few minutes.

For 14 days after the company is opened you can sign in without verifying your email. After 14 days an unverified account cannot sign in and you get the warning "Your email address is not verified yet. We sent a verification link to your email; sign in after you click it."; the verification link is sent to your email again.

If the Teamso team opened your company account after a demo request, you receive an email with the subject Welcome to Teamso!. It contains the Mail Address and Password you sign in with.

To request a demo, click Book a demo on teamso.com and fill in the form; Teamso consultants contact you. If the sign-in screen shows a warning, see what it means and how to solve it: I can't log in, what should I do?

When the company account is opened, these are created for you automatically. You can see them on the People > Organization management screen:

These names follow the language your company account was opened in, not the language of the screen: if the account was opened in Turkish, the branch is Merkez, the department Yönetim and the position Yönetici, and they stay that way when you switch the screen to English.

A default leave rule, weekly working days, a public holiday calendar, expense types and report types are also ready. You can rename these to match your structure and add new ones (Setting up branches, departments and positions).

Enter the company name, short name, tax office, tax number, phone, country and address in the Company Information section of the Configuration > Company settings screen and click Update (Updating company information). These details are used on payroll, invoice and document outputs.

For the next setup steps (adding employees, assigning managers, Digital Credits), see First steps in Teamso.

If your account is not added to a company, the Your account is not linked to a company yet screen opens instead of the home page after you sign in. Your account needs to be added to your company: contact your company admin, or the Teamso support team with the Contact support button on the screen, and include the email address you sign in with.

The person who signs up, or whose account the Teamso team opens, is the company's main administrator and has every permission in the company's active modules. When you add your employees and send them their sign-in details, they can sign in with their own accounts.

Symptom: The sign-up page shows "New sign-ups are closed for now" instead of the form, and the website has no Get started button.
​Cause: Teamso has closed new sign-ups for the time being.
​Solution: Click Book a demo and fill in the form; our team opens your account for you. If you already have an account, use Log in.

Symptom: Signing up shows "An account with this email already exists."
​Cause: A Teamso account already uses this email address.
​Solution: Log in with the Log in link under the form; if you do not know your password, use Forgot Password on the sign-in screen.

Symptom: Create account does not submit the form and there are red warnings under the fields.
​Cause: A required field is empty, a password rule is not met, or the agreement box is not ticked.
​Solution: Correct the highlighted fields, starting with the first one where the cursor goes; all three password rules must be green, Country must be chosen and the agreement box ticked.

Symptom: The verification or welcome email did not arrive.
​Cause: It may be in the spam folder.
​Solution: Check the spam folder; for the verification email, click Resend in the bar at the top of the screen. If you cannot find it, write to the support team.

Symptom: Signing in shows "Your company license has expired or has not yet been approved."
​Cause: Your company's license has not started yet or the trial period has ended.
​Solution: An administrator with payment permission is taken to the payment screen when signing in (Choosing a plan, paying and the payment result); other users let their company admin know.